CYBERJAYA, 20 FEBRUARY 2024 – TM One is proud to announce the launch of its Innovation Lab and Enterprise 5G Lab, designed to accelerate the realisation of ground-breaking digital services and solutions. These initiatives cater to the unique needs of Malaysia’s large enterprises and Government sector, fostering innovation and empowering digital growth opportunities for TM, its valued customers, partners and society.
Officiated by Minister of Digital, YB Gobind Singh Deo, both labs will serve as hubs to bring together the latest technologies, digital leaders and inspiring ideas. It provides a secure, collaborative space where TM, its customers and partners can turn ideas into tailor-made solutions, creating opportunities in today’s rapidly evolving digital landscape.
Amar Huzaimi Md Deris, TM’s Group CEO, said, “We are excited to launch our new Innovation Lab and Enterprise 5G Lab by TM One. This is a significant milestone of our commitment to drive innovation and deliver value to our customers, partners and the nation. Through these initiatives, we aim to foster greater industry collaboration, and propel key areas such as Enterprise 5G and Smart Services with AI to help organisations thrive in the digital age.
“The launch of the Innovation Lab and Enterprise 5G Lab underscores TM's ongoing commitment to foster innovation and customer-centricity. It strengthens our role as a trusted partner for organisations seeking to harness the power of digital technologies, and drive growth and transformation within their businesses and wider communities,” he shared.
Located at the state-of-the-art TM Digital Academy in Multimedia University, the Labs are the next in TM One’s continuous efforts to build collaborative ecosystems to drive equitable digital progress. Complementing this initiative is TM One’s 5G Sphere Partnership Programme, with partnerships with over 50 local and global entities to support the co-creation of new innovations. TM One’s Sandbox further provides a secure operational test-bed environment for these partners and customers to develop customised solutions.
Both Labs enable:
1. Immersive Engagement: Beyond showcases, organisations will experience first-hand how TM One innovates solutions and delivers expertise for their specific needs. By experiencing potential solutions in action, customers can better grasp the implications and advantages to their own operations.
2. Dialogue & Knowledge Sharing: Having initial prototypes will encourage a deeper exchange of insights by various ecosystem players including TM One’s 5G Sphere partners, and other industry experts.
3. Accelerated Decision-Making: Live use-cases and knowledge sharing help expedite decision-making processes, empowering customers to make informed choices confidently. The Innovation Lab helps decision-makers address hurdles or uncertainties they may have about new technologies or services.
4. Tailored Relationships: Customers will receive a personalised, tailored experience, focusing on an organisation’s unique digital and business objectives, and how TM One can contribute to their success.
Customers visiting the Innovation Lab and Enterprise 5G Lab will explore a diverse array of opportunities including the future of connectivity and digitalisation, as well as how technology will reshape industries and elevate the digital business landscape into a realm of boundless possibilities.
For a first look at the TM One Innovation Lab and Enterprise 5G Lab, visit https://youtu.be/kg6CA16Khqk
YOU MAY ALSO LIKE

TM One poised to offer comprehensive data centre capacity and data sovereignty for the government’s digital transformation
As the sole local CSP, TM One will ensure data sovereignty and greater trust, privacy and security in the migration and storage of Government and citizen data With the Malaysian Government’s Cloud Framework Agreement (CFA) formalised, the appointed Cloud Service Providers (CSPs) and Managed Service Providers (MSPs) must now demonstrate their strategic offerings to potential clients. Anticipating the extended capabilities needed to implement the Government’s strategic shift to cloud, TM One, the enterprise and public sector business arm of Telekom Malaysia Group (TM), continues to expand its data centre portfolio. Furthermore, as the sole local CSP, TM One’s established in-country data centres, infrastructure and services ensure that all operations and transactions are independent of foreign regulations or third-party policies and requirements – which imparts greater agility and trust in the migration and supervision of Government and citizen data. Imri Mokhtar, Group Chief Executive Officer of TM said, “As Malaysia’s leader in end-to-end cloud and data centre services, we are committed to strengthening our digital offerings to meet the Government’s MyGovCloud requirements. Investing into the growth of our data centres will enable us to manage the volumes of public data throughout and after the migration process. Our locally-based infrastructure and cloud services also enable us to support the unique needs of the Malaysian Government, especially on data sovereignty.” With several carrier-neutral data centre facilities in Malaysia and one in Hong Kong that operate as multi-cloud providers for various hyperscalers, TM One is on course to launch its tenth centre, which will be a Tier III/Rated 3 Data Centre, anticipated to be unveiled in Q3 2022. With no less than 3MW of power and the ability to accommodate 700 equipment racks, this data centre will aim to improve power efficiency through its cooling system design which runs on modular air-cooled chillers. Across the board, TM One continues to strive towards achieving lower Power Usage Effectiveness (PUE) while meeting the SLA of the customers. Similar to TM’s other globally certified hyperscale data centres in the Klang Valley, Iskandar Puteri and Brickfields, this new centre will also conform to security standards and certifications including ISO27001, PCI DSS, DCRA and TVRA which will safeguard the Government’s data and assets. Shazurawati Abd Karim, Executive Vice President of TM One said, “This latest edition to TM One’s data centres will include enhanced data security capabilities through TM One’s Cyber Defence Centre (CYDEC), addressing the Government’s potential risk areas including cybersecurity, compliance, privacy, ethics and social responsibility. To facilitate the transformative journey of individual Government agencies, TM One’s Professional Services team, along with our partner MSP, Cloud Connect, will work closely with these agencies on Cloud Design Planning, Migration Services, and Workload Optimisation Services, customising the solutions and experiences to the unique needs of each agency.” Cloud Connect, a local cloud broker and software engineering company will partner with TM One as its dedicated MSP. Having worked with service providers, enterprises, small-and-medium businesses, as well as Government agencies for a decade, Cloud Connect has a proven track record of implementing multiple enterprise integration projects, bringing together the right people, processes, and technological capabilities. This makes Cloud Connect the perfect fit to deliver TM One’s end-to-end cloud infrastructure and services to Government institutions in their transformation journey. Also addressing the importance of data residency, locality and sovereignty in the MyGovCloud endeavour, Shazurawati explains, “Our hyperscaled and intelligent cloud solutions and data centre facilities are governed by the laws of Malaysia, which guarantees data sovereignty and privacy for the Malaysian Government and its citizens. This removes the need and risk of foreign laws and policy intervention or inclusion, ensuring data privacy and security, while enabling greater flexibility and agility in Government services. “With our deep understanding of the Malaysian landscape and a full suite of established services and infrastructure, we are confident that our infrastructure, solutions, and partnership with Cloud Connect will enable the Government to reach their next advantage, today and tomorrow,” she concluded.

unifi encourages MSMEs to maximise Government Digitalisation Grant and accelerate their digitalisation journey with its suite of digital-first solutions
Government’s announcement to increase digitalisation grant to RM200 million next year is a big step in the right direction unifi is set to accelerate MSMEs in their digitalisation plans with its complete range of digital-first solutions. This comes after the Government’s announcement to raise the Digitalisation Grant for Malaysian micro, small and medium enterprises (MSMEs) to RM200 million next year. The increase is a big step in the right direction and is expected to have a significant impact on the push for digitalisation especially in a period when businesses are looking at technology to fast track their road to recovery and beyond. Along this road to recovery, unifi Business has positioned itself to become the preferred digitalisation enabler for MSMEs with its digital-first solutions while playing its part as a responsible corporate citizen in supporting the Government’s push to digitalise MSMEs. Anand Vijayan, Chief Commercial Officer of Telekom Malaysia Berhad (TM) said MSMEs should fully utilise this opportunity to accelerate their digitalisation journey and unifi Business is here to support them. “The decision to raise the digitalisation grant to RM200 million is a big move in the right direction and we’re ready to support the needs of MSMEs in Malaysia that want to accelerate their digitalisation journey.” “As a government-appointed Technology Service Provider Partner (TSP) under the MSME Digitalisation Grant, we have the complete range of digitalisation solutions for MSMEs in every step of their digitalisation journey,” said Anand during a virtual media briefing session held today. Since unifi launched its bespoke initiative that leverages on the Digitalisation Grant in August this year, the response from MSMEs have been overwhelming, further strengthening the brand’s position as the digital partner of choice among the MSMEs. Currently, unifi serves a significant portion of the nation’s MSME ecosystem with more than 375,000 MSMEs subscribed its solutions nationwide. Under this Grant, MSME entrepreneurs can subscribe to unifi Business Solution packages with savings of up to 50% across 12 months. In addition, unifi is offering prizes worth RM1.5 million to encourage MSME entrepreneurs to start digitising their businesses. Meanwhile, Mohamad Yusman Ammeran, unifi Head of SME Segment who was also present at the session said feedback from MSMEs showed that digitalisation served as a booster that helped these businesses recover and thrive. “The pandemic has transformed the business landscape in Malaysia and digitalisation is the way forward. We see a positive impact in the many businesses that we’ve supported during this very challenging period and I’m happy to see that many not only recover but have thrived thanks to our digitalisation solutions despite the challenges,” said Mohamad Yusman. unifi has a host of solutions to cater to the different needs of individual MSMEs. These include Microsoft 365 which allows businesses to increase productivity with real-time solutions to connect and collaborate anytime, anywhere. This solution also offers access to files in real time across multiple devices while ensuring a high degree of data integrity. For new businesses venturing into the digital marketplace, unifi offers a comprehensive Digital Marketing Solution where they can enhance their online presence with increased visibility especially on social media. Another unifi Business innovation is the cari@unifi Premium Listing site, a solution that allows businesses to reach a wider customer base through online listings and articles on the hugely popular local e-commerce platform, cari@unifi. In addition, unifi also organises complimentary awareness and training programs for MSMEs to increase their digital proficiency. On top of that, unifi has business consultants at 83 MSMEs Corners nationwide to provide advice and guidance to business owners – the only technology company in the country to provide such services. To encourage sign-up for the Digital Grant, unifi is also offering exciting prizes to successful applicants under its “Sign Up & Drive Away” contest. Prizes include nine (9) four-wheel drive (4WD) vehicles during the contest period which will end 31 December 2021. Other interesting prizes include laptops, smartphones and tablets. For more information on unifi Business Solutions and SME Digitalisation grant offerings, please visit www.unifi.com.my/business/smegrant.

TM Statement on Cable Theft Incident in Johor Bahru
KUALA LUMPUR, 28 January 2025 – Following the recent cable theft incident in Johor Bahru involving the group known as “Geng Boy” who were apprehended by the police, TM is fully cooperating with the authorities to facilitate their investigation. As the matter is still ongoing, we are unable to provide additional comments at this time. Cable theft is a serious offense that endangers lives, disrupts essential services that Malaysians rely on daily, and impacts the community. Protecting our national infrastructure is vital, and we urge the public to remain vigilant and report any suspicious activities immediately by calling 999 or visiting the nearest police station. TM is committed to ensuring the security and reliability of our nation’s digital infrastructure, and we will continue to collaborate closely with the authorities to prevent such incidents in the future. We thank the Polis Diraja Malaysia (PDRM) for their swift and effective action, as well as members of the public for their vigilance and support in addressing these crimes.