07 Sep 2021
TM and Tata Communications join forces for IP Transit services in ASEAN
Telekom Malaysia Berhad (TM), the national connectivity and digital infrastructure provider through its global and wholesale arm, TM WHOLESALE and Tata Communications, a global digital ecosystem enabler’s wholly-owned subsidiary, Tata Communications International Pte Ltd., join forces to offer stable, high-speed and reliable connectivity in the ASEAN region and open access to global enterprises.
This collaboration will enable service providers, mobile network operators and internet service providers in the region to address their customers’ growing data connectivity needs by providing access to a global Tier 1 Internet Protocol (IP) network. This will help deliver reliable, stable Tier-1 IP Transit (IPT) service, an internet connectivity service that enables end-users to access all websites and content on the internet. This will further boost sectors such as e-commerce, online entertainment, retail, online banking and delivery services that have accelerated in recent times.
As part of this arrangement, Tata Communications expands its IPT service coverage leveraging TM’s data centre, extensive connectivity and network infrastructure in Malaysia. This collaboration will also enable Tata Communications to optimise TM’s reachability within the ASEAN region through terrestrial networks and submarine cables to the neighbouring countries. The submarine cables include the Malaysia-Cambodia-Thailand submarine cable for connectivity to Indochina and, Nusantara Gateway submarine cable for connectivity to Indonesia.
At the same time, TM will benefit from Tata Communications global Tier-1 IP network to serve customers in more than 190 countries and territories hence further extending TM’s IP transit coverage and enhances its regional TMiX offering.
Commenting on the collaboration, Amar Huzaimi Md Deris, Executive Vice President of TM WHOLESALE, stated, “We are delighted to work with a renowned global player like Tata Communications, to fulfil our role as the digital infrastructure accelerator in Malaysia. This is part of our effort to enhance our internet service performance with expanded global reach for service providers in Malaysia and neighbouring countries to meet the growing IP networks requirements. The collaboration underscores our commitment to our customers for delivering world class network service, brings us one step further to achieve our aspiration as the trusted digital hub in the ASEAN region. It also signifies our commitment to support the Malaysia Digital Economy Blueprint (MyDIGITAL) initiative towards enabling Digital Malaysia.”
Sumeet Walia, Chief Sales and Marketing Officer, Tata Communications, said, “The service provider ecosystem across the ASEAN region will benefit from our joining forces with TM and enabling access to a Tier-1 internet provider transit connectivity that provides scale and a fillip to boosting the economy. By offering high-capacity and low-latency IP transit services to and from Malaysia for both our customers, we bring forth synergies for a more robust, secure and flexible IP platform.”
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Telekom Malaysia Berhad (TM), is pleased to announce a change in its executive leadership effective 1 August 2023. The change sees Amar Huzaimi Md Deris as the new Managing Director / Group CEO of TM, succeeding Datuk Imri Mokhtar, who completes his 3-year term on 31 July 2023. Currently heading TM's domestic and global wholesale business, Amar is another example of TM's home-grown talent, after Datuk Imri. Beginning his career with TM after graduating in 1998, Amar’s roles have ranged from financial control, internal audit, corporate and regulatory affairs, Group CEO’s office, culminating in his current P&L position at TM Global. His strategic vision, combined with operational experience and grasp of global leading technologies, ideally positions him to steer TM's evolution from a Telco to a TechCo. His achievements have not gone unnoticed, as evidenced by his recognition as one of CPA Australia's 40 young business leaders (2012) and by Capacity Media's 'Power 100' list in wholesale carrier community (2019, 2023). These accolades further attest to his leadership capabilities and the promising future he holds at the helm of TM. Speaking about his upcoming role, Amar said, "Datuk Imri has set the right path for TM, with the strengthened foundation from the turnaround and pursuit of new growth areas – charting the shift from a Telco to a TechCo. I am proud to have been part of that journey; and now, I am enthusiastic to follow through and lead TM to the next level." Datuk Imri expressed his confidence in Amar’s appointment, saying, “Amar is an exceptional TM-grown leader with a proven ability to navigate the business and deliver results. I have full confidence that TM shall attain greater success under Amar’s leadership. I extend my best wishes to Amar, the leadership team and Warga TM as they embark on the next chapter of TM’s growth journey.” The company wishes to extend its gratitude to Datuk Imri for his tenure as MD/GCEO which has seen notable turnaround and growth, and his total of 21 years serving in TM. With the appointment of Amar Huzaimi as the new MD/GCEO, TM is confident it will continue to innovate and grow, building upon its success and further enhancing its role as the enabler of Digital Malaysia.
TM AND SINGTEL’S NXERA FORM JOINT VENTURE TO DEVELOP NEXT-GENERATION DATA CENTRES
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TM brings the largest domestic network infrastructure, extensive international subsea cable systems and the largest interconnected DC in Malaysia, a solid backbone for this project. This will serve as a catalyst for high performance computing and lay a solid foundation for the future advancement of cloud and AI applications. This collaboration of two main telcos in the region is unique and has positive impact to the development of digital ecosystem that not only benefit the businesses but also nurturing future talent. Through this partnership, TM continues to demonstrate its dedication to delivering innovative and sustainable solutions, marking a pivotal step in our aspiration to becoming a Digital Powerhouse by 2030.” Bill Chang, CEO of Nxera and Singtel's Digital InfraCo unit, said, "We are excited to enter the Malaysian market with TM as our strategic partner. 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Our strategy of developing data centre sites with close proximity to our operations in Singapore allow us to capture spill-over demand from our customers and help them scale their business with confidence.” Located in Iskandar Puteri, just 16 km from Singapore, the data centre campus will be the largest to date for both TM and Nxera. It will be built to the latest standards for reliability, security and sustainability while offering the best local and international connectivity. With its close proximity to subsea cable links between Singapore and Malaysia, the data centre will be well-placed to support the increasing demand from both countries’ digitalisation and development initiatives. The initial phase of the data centre is planned for 64MW and can be scaled up to 200MW in response to market demand. This high-power density campus will be able to host large computing and AI capabilities such as requirements by cloud hyperscalers, GPU-as-a-Service providers and features advanced technologies such as liquid cooling to support high-power density workloads and operations efficiently. The data centre will be a LEED-certified (Leadership in Energy and Environmental Design) green building, emphasising its commitment to greater energy efficiency and sustainable practices. As Malaysia’s integrated telco and technology leader, TM will contribute its expertise in the region’s network infrastructure deployment to deliver customised range of wholesale data, connectivity, data centre and platform solutions catering to both local and international needs. Additionally, TM also provides Cloud services via its sovereign Cloud Alpha Edge solution. TM currently operates seven data centres across Malaysia with 2 core data centres located in Klang Valley and Johor. 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TM Activates Relief Measures for Customers and Communities Affected by Putra Heights Fire Incident
Kuala Lumpur, 4 April 2025 – Telekom Malaysia Berhad (“TM” or “the Group”) expresses its deepest sympathies to all individuals and families affected by the recent fire incident caused by a pipeline burst in Putra Heights. TM’s technical teams are ready and committed to immediately restore services and rebuild any affected network infrastructure in stages, based on the severity of the damage. Restoration work will commence as soon as clearance is granted by BOMBA and the relevant authorities. At the same time, the Group is rolling out a series of immediate relief and recovery measures to support impacted customers and the Putra Heights community, including: Waiver of Unifi Home bills for a minimum of one month, depending on the progress of network restoration, to ease the financial burden on affected customers. Credit term extension to 60 days with no service suspension. Free replacement of Customer Premise Equipment (CPE) such as routers, modems, or mesh devices that may have been damaged. Free on-site support (OSS) and standard internal wiring. Priority assistance for Unifi Home and SME customers via our customer support line at 100. Complimentary WiFi at the temporary evacuation centres (PPS) to ensure uninterrupted communication and continued access to essential services. Additionally, Yayasan TM, the Group’s social impact foundation, will be extending humanitarian aid and providing essential supplies to affected families through the GLC Demi Rakyat & Negara (GDRN) collective efforts. Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer said, “We extend our heartfelt sympathies to everyone affected by this incident. We are mobilising all necessary resources to restore services swiftly and provide immediate relief to our impacted customers and communities. We are fully committed to ensuring that these efforts are carried out efficiently and with urgency, in close coordination with the relevant authorities.” TM will continue to share timely updates on restoration progress as information becomes available.
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