07 Jul 2023
TM Announces Upcoming Change In MD / Group CEO
Telekom Malaysia Berhad (TM), is pleased to announce a change in its executive leadership effective 1 August 2023. The change sees Amar Huzaimi Md Deris as the new Managing Director / Group CEO of TM, succeeding Datuk Imri Mokhtar, who completes his 3-year term on 31 July 2023.
Currently heading TM's domestic and global wholesale business, Amar is another example of TM's home-grown talent, after Datuk Imri. Beginning his career with TM after graduating in 1998, Amar’s roles have ranged from financial control, internal audit, corporate and regulatory affairs, Group CEO’s office, culminating in his current P&L position at TM Global. His strategic vision, combined with operational experience and grasp of global leading technologies, ideally positions him to steer TM's evolution from a Telco to a TechCo.
His achievements have not gone unnoticed, as evidenced by his recognition as one of CPA Australia's 40 young business leaders (2012) and by Capacity Media's 'Power 100' list in wholesale carrier community (2019, 2023). These accolades further attest to his leadership capabilities and the promising future he holds at the helm of TM.
Speaking about his upcoming role, Amar said, "Datuk Imri has set the right path for TM, with the strengthened foundation from the turnaround and pursuit of new growth areas – charting the shift from a Telco to a TechCo. I am proud to have been part of that journey; and now, I am enthusiastic to follow through and lead TM to the next level."
Datuk Imri expressed his confidence in Amar’s appointment, saying, “Amar is an exceptional TM-grown leader with a proven ability to navigate the business and deliver results. I have full confidence that TM shall attain greater success under Amar’s leadership. I extend my best wishes to Amar, the leadership team and Warga TM as they embark on the next chapter of TM’s growth journey.”
The company wishes to extend its gratitude to Datuk Imri for his tenure as MD/GCEO which has seen notable turnaround and growth, and his total of 21 years serving in TM. With the appointment of Amar Huzaimi as the new MD/GCEO, TM is confident it will continue to innovate and grow, building upon its success and further enhancing its role as the enabler of Digital Malaysia.
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As nation shows encouraging signs of recovery, TM posts strong results for first nine months of 2021 revenue up 6.8%, net profit increases 7.7%
Group Operating Revenue in Jan - Sept 2021 (YTD Sept) grew 6.8% to RM8.38 billion compared to the same period last year Continued focus in supporting the nation's sustainability and recovery has resulted in Telekom Malaysia Berhad (TM) posting a strong financial result in the first nine months of 2021. Fuelled by high demand for digital connectivity and solutions, TM continues its positive trajectory for the year with a solid performance in the third quarter (3Q2021). YTD Sept 2021 Financial Highlights (vs YTD Sept 2020) Solid revenue growth, with a 6.8% increase to RM8.38 billion, from RM7.84 billion in the same period last year. This achievement is driven by revenue increase from all lines of products, particularly Internet services which saw a 6.8% increase on the back of steady growth in fixed broadband customer base. Earnings Before Interest and Tax (EBIT) grew by 17.1% to RM1,414.8 million, from RM1,208.6 million as a result of revenue growth and continuous cost optimisation initiatives. PATAMI increased by 7.7% to RM815.3 million compared to RM756.7 million, following sound operating profits. Imri Mokhtar, Group Chief Executive Officer of TM commented: "Throughout 2021, we've focused our efforts to deliver digital connectivity and solutions in supporting the sustainability and recovery of our country. As a result, we are able to deliver another solid quarter of revenue and net profit growth. Our next focus will be on delivering enhanced customer experience and strengthening our digital offerings across all customer segments in unifi, TM ONE and TM WHOLESALE. With movement control restrictions in Malaysia continue to be eased and the economy gains momentum, we remain committed to serve the nation. We will continue to play our leading role in Malaysia's digitalisation drive outlined by the Jalinan Digital Negara (JENDELA) action plan, 2022 Budget and the 12th Malaysian Plan, including MyDIGITAL blueprint. As we continue our shift towards becoming a human-centred technology company, we will develop innovative solutions and drive digital adoption across our broad customer base of home, SME, corporate and Government customers – anchored on enhanced customer experience. Supporting this evolution, will be our new way of working at TM – focusing on increased productivity through digitalisation and process automation, upskilling of our existing workforce and welcoming new digital talents." Driving digital adoption and a new way of working in the post-pandemic era TM recorded the highest increase in unifi subscribers for three consecutive quarters. In the quarter under review, TM registered an additional 210,000 new unifi subscribers in both the consumer and micro, small and medium sized enterprise (MSMEs) segments. This record-breaking growth is fuelled by high demand for connectivity and digitalisation tools which have become an important necessity. To deliver this demand, TM has been adding higher number of broadband ports and delivering a wider fibre network coverage. This expansion has exceeded TM's committed targets in JENDELA action plan. The fast network rollout together with strong frontline support, a steady marketing push and speedy installation had cemented customer's confidence and trust. Beyond connectivity, unifi has steadily strengthened its entertainment proposition with the addition of 19 new content offerings comprising 7 content streaming services and 12 new channels. Supporting the Government's push to digitalise MSMEs, unifi registered encouraging increase of productivity and digital tools utilisation amongst its 375,000 MSME customers, leveraging the Government's Digitalisation Grant. Focusing on enhanced customer experience Customer experience remains our key focus across all segments and we continue to introduce new experience features and improvements in this area. For unifi customers, we continue to innovate and improve in the management of user experience. We now provide customers with a proactive early detection and intervention support for broadband connectivity and ensuring fast resolution of service. As a market leader, TM commits to a continued focus on customer experience, with progressive releases of more new experience leveraging on analytics. TM WHOLESALE was recently awarded the Best Asia Pacific Zero Outage Supplier by T-Systems amidst intense competition from other established telcos in the region. This recognition signifies TM's commitment and focus to provide the best quality service to our telco and hyperscaler customers. Enabling digital solutions in the Enterprise and Public sectors TM ONE remains steadfast in its commitment to realise the nation's MyDIGITAL blueprint and support efforts to rebuild the economy in both the Enterprise and Public sectors. New sales and contract renewal across the Enterprise and Public sectors are encouraging in the post pandemic recovery period with TM ONE providing digital connectivity and solutions for the Digital Community Centre in rural areas, regional cloud services and major financial institutions. TM ONE maintains its role as a trusted business partner driving digital transformation for Enterprise and Public sectors especially in business process automation via partnerships with global digitalisation partners such as SAP. Delivering network for the Industry TM WHOLESALE continues its "telco for telcos" role by providing wholesale services and solutions to all Malaysian licensed service providers. In line with the overall growth of broadband, TM WHOLESALE recorded high demand for its wholesale broadband service. As the primary mobile backhaul provider for the industry, TM WHOLESALE registered an increase in bandwidth utilisation of its Next Generation Backhaul service by major mobile telcos. This also positions TM as a capable enabler for Malaysia's 5G network deployment. Internationally, TM WHOLESALE continues to strengthen its partnership ecosystem with global telcos and hyperscalers, and has recorded significant growth of international bandwidth traffic. This is further complemented by the coverage increase of the global content delivery network (CDN) with more than 80 CDN nodes worldwide. TM WHOLESALE has also established a collaboration with a Tier 1 Internet Protocol (IP) transit provider – Tata Communications – to offer high-speed and reliable connectivity in the ASEAN region and open access to global enterprises. At the same time, we have successfully on boarded more than 15 major international hyperscalers and digital service providers in TM's core data centres. All of the above positions Malaysia positively as a digital and technology hub in ASEAN. A socially responsible Corporate Citizen TM played its part in supporting the fight against COVID-19 via various programmes. Overall, TM has contributed over RM9.5 million for humanitarian and community initiatives this year including to Tabung CERDIK and COVID-19 GLC/GLIC (GDRN) fund. TM also provided digital connectivity services to more than 400 PPVs nationwide, in addition to converting three of its premises into PPVs at its Multimedia University (MMU) campuses in Cyberjaya and Melaka, plus Kompleks TM Taiping. TM had also spent over RM16.0 million on several safety protocols and preventive measures across its customer operations to ensure the wellbeing of our frontliners and customers. These measures include providing personal protective equipment (PPE), weekly COVID-19 screening, UV air treatment and other workplace measures.
Disney+ Hotstar and other top-notch international and local content will rock Malaysian screens via unifi TV’s comprehensive content offering!
5 new exciting channels will be available on unifi TV starting 1 May 2022, while 4 new streaming apps will be added mid-May, including Disney+ Hotstar unifi TV customers can expect more exciting international and local content next month, including Disney+ Hotstar. Disney+ Hotstar is the dedicated streaming home for global, regional and Malaysian stories. It brings together blockbuster Hollywood films and award-winning content from Disney, Pixar, Marvel, Star Wars, National Geographic, FX, 20th Century Studios and many more, providing a wide array of titles from select Malaysian studios and a unique and growing portfolio of local language content from Asia Pacific. Disney+ Hotstar offers programming with a variety of original feature-length films, live-action and animated series, short-form content and documentaries. This includes titles such as Marvel Studios' latest series and films like Moon Knight, Hawkeye, Eternals and Shang-Chi and The Legend of The Ten Rings. Also available are Star Wars: The Book of Boba Fett; the Academy Award®-winning film Encanto, which won the Oscar for Best Animated Film; and Pixar's Turning Red which is the number one film premiere on Disney+ globally to date (based on number of hours watched in the first three days). Disney+ Hotstar also features an extensive library of highly acclaimed local language content from Asia Pacific, such as popular Korean dramas Snowdrop, Rookie Cops and Soundtrack #1, as well as Malaysian series Ejen Ali, Upin & Ipin, Kisah Cinta Kita and more. On 1 May 2022, unifi will add five (5) new channels and one (1) new streaming app onto its unifi TV platform, with another three (3) streaming apps joining unifi's content stable on 17 May 2022. The 5 new High Definition (HD) channels are beIN SPORTS 1, beIN SPORTS 3, CCTV-4, CGTN as well as unifi's very own new channel, DEGUP while the 4 new streaming apps including the aforementioned Disney+ Hotstar, are MySing, beIN SPORTS CONNECT and SPOTV NOW. With the addition of the new channels and apps, unifi TV will have a total of 74 premium channels and 15 streaming apps on its platform, enjoyable on unifi TV's media boxes or unifi PlayTV app when on-the-go. Anand Vijayan, Chief Commercial Officer, Telekom Malaysia Berhad (TM) said: "We are thrilled to bring more great content to our subscribers via unifi TV for a wholesome viewing experience. The newly-added channels and streaming app offerings will provide a wide range of favourite international movies and series, local and vernacular programmes, news as well as sports action. Whether you are spending quality time with your family at home or you are out and about, you will be entertained. "unifi TV continuously strives to deliver more exciting content to meet the discerning demands of Malaysians from multiple segments, and we have something for everyone; be it live, on demand or over-the-top (OTT) content. Our latest collaborations with renowned content providers further cements unifi's commitment in providing world-class, high-quality entertainment to our customers and strengthens our position as a leading content aggregator in Malaysia." All new unifi Home broadband subscribers with unifi TV Ultimate Pack can watch Disney+ Hotstar at no additional charge, as long as their pack is active, while new subscriptions to unifi Home 100Mbps without Ultimate Pack will enjoy a 6-month access to the streaming app. Disney+ Hotstar will also be made available as an add-on at RM16.00 per month to unifi TV Varnam Plus, Aneka Plus and Ruby Plus Pack customers. unifi Home customers without any unifi TV Pack will have the option to subscribe to the streaming app a la carte at the price of RM54.90 for 3 months, with the convenience to pay through a single unifi bill. For karaoke lovers, MySing will definitely make this upcoming Raya celebrations much more memorable. It is the first and only karaoke OTT app fully operated locally in Malaysia, with more than 30,000 original karaoke content in a user-friendly interface. The most recent and latest hits can be enjoyed in HD-quality. MySing is available exclusively on unifi Plus Box and can be subscribed via unifi starting 1 May 2022 with a 30-day trial for a limited time only. The app is available a la carte at RM14.90 per month. MySing is hosted on TM One's intelligent Cloud – α Edge, an end-to-end comprehensive suite of cloud services with full stack hyperscaler capabilities. SPOTV NOW provides access to live sports streaming services, video-on-demand options and curated exclusive content of premier Asian and international events, including MotoGP (this comes with Bahasa Melayu commentary), The Open Championship, US Open and Wimbledon, World Table Tennis, as well as Asian events such as Korean Baseball League (KBO) and V.League Japan competition. SPOTV NOW is available complimentary to all Ultimate Pack customers from 17 May 2022 onwards. For avid football fans, unifi TV is also excited to bring in two (2) new channels – beIN SPORTS 1 and beIN SPORTS 3 – offering LIVE coverage of European football action from UEFA Champions League, UEFA Europa League, LaLiga, Serie A, Ligue 1 and more. Viewers are set to enjoy unparalleled access to exclusive contents of Europe's premier clubs including interviews, documentaries, full-match replays and magazine shows. Ultimate Pack customers can also watch these contents on beIN SPORTS CONNECT, a multi-device player accessible on app or web, which comes as complimentary to Ultimate Pack subscribers starting 17 May 2022. Meanwhile, for viewers who are looking for a boost in adrenaline, unifi TV is launching its very own channel, DEGUP. It is the first channel on unifi TV that highlights the best action and horror content from the Asian region and more. For fans of entertainment and news from China, the new channel CCTV-4 features a variety of programmes including documentaries, music, news and drama series, while CGTN, the prime English TV channel of China Global Television Network, provides around-the-clock news, current affairs' shows and featured programmes. Disney+ Hotstar will be included in unifi TV Ultimate Pack at no extra cost from 17 May 2022 onwards. For existing Ultimate Pack customers, they can pre-register their interest to switch their current streaming app bundle starting today at https://activate.unifi.com.my/disney to enjoy Disney+ Hotstar when it comes on board on 17 May 2022. In conjunction with the launch, unifi will be offering free viewing of all its channels to all unifi Home customers from 30 April until 8 May 2022, making this Raya festivities even more special. All new unifi subscribers will also enjoy a 30-day free trial of broadband connectivity and the complete suite of unifi TV channels. To sweeten the deal, customers can further enhance their viewing experience with smart devices where they can add-on a 60" 4K UHD Android TV or an ASUS laptop to their new subscription from an additional RM79 per month. All streaming apps with unifi are best viewed on unifi Plus Box for a big-screen, lean-back experience or on-the-go via respective mobile apps. More information about these exciting new content can be found on www.unifi.com.my/tv.
TM Global Wins Best Operator in Emerging Market Category at Carrier Community Global Awards 2024
KUALA LUMPUR, 20 June 2024 – TM Global, the wholesale business arm of TM, Malaysia’s telecommunications leader, bagged the Best Operator in the Emerging Market award category at the prestigious Carrier Community Global Awards (CCGA) 2024. This accolade acknowledges TM Global’s dedication to delivering services in developing regions, emphasising its positive contributions to connectivity and economic growth. Khairul Liza Ibrahim, Executive Vice President of TM Global, said, “This award reinforces our commitment to advancing network infrastructure development and catalysing greater innovation. We have made significant endeavours, including strategic investments in regional subsea cable systems such as Sea-Me-We 6 and the Asia Link Cable System, which enhances global connectivity between ASEAN, Europe and North Asia. “In Malaysia, we are the largest 5G backhaul network infrastructure provider, significantly contributing to the country’s 5G network coverage. We have also established the most extensive Edge Network Facilities throughout Malaysia, bringing content closer to local communities and businesses. These efforts align with TM’s aspiration to become a Digital Powerhouse by 2030 while positioning Malaysia as a digital hub for the region,” she explained. TM Global serves as the strategic gateway for global carriers, enterprises, hyperscalers, OTT providers, and next-generation AI application providers into Malaysia and the ASEAN region. Utilising its expansive network infrastructure, TM Global delivers services such as Multi-Edge Computing and Content Delivery, strengthening its position as a key enabler of digital transformation and global connectivity. The CCGA is a distinguished event that recognises the achievements and innovations of telecom wholesale operators and ecosystem partners worldwide, and are independently judged by a panel of telecom analysts and experts from the industry.
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