Chief Risk Officer (CRO)

Haikel Ismail, 49, completed his Bachelor of Commerce & Management from Lincoln University, New Zealand as a Renong Scholar. He also holds a Masters in Business Administration (MBA) from the Edinburgh Business School of Heriot Watt University, United Kingdom.

He is a Chartered Management Accountant with the Chartered Institute of Management Accountants, UK. He is also a Certified Internal Auditor (CIA) and holds a Certification in Risk Management Assurance (CRMA) from the Global Institute of Internal Auditors, USA. Haikel is also a Certified Fraud Examiner (CFE) by the Association of Certified Fraud Examiners, USA and a Chartered Member of the Institute of Internal Auditors Malaysia (CMIIA).

Haikel first joined TM as the Head of Advisory and Strategic Reorganisation within the Group Internal Audit Division on 1 March 2019 and subsequently appointed as the CIA on 1 November 2019. On 1 February 2023, he was appointed as the CRO primarily responsible for identifying business challenges and driving risk strategy for the future sustainability of TM. He brings over 25 years of experience in internal audit and risk management.

He started his career with the Renong Berhad Group in 1997 as a Management Trainee and eventually moved into leadership roles within the group including as the Head of Compliance for Renong’s Telecommunication & Multimedia Division in 2001. Overall, Haikel has led various internal audit and risk management functions at both private and public listed companies.

Haikel is currently a member of the Board of Governors for the Institute of Internal Auditors Malaysia. He was from 2017 to 2019 a Central Committee member and the founding Secretary General for the Society of Certified Risk Professionals.