12 Jul 2023
TM Addresses Unifi Customers’ Data Breach
TM confirmed recently of a data breach involving historical Unifi customers’ personal information that includes name, national identification/passport number, and contact details. No financial information was impacted.
The company confirms that the breach has been contained and proactive steps have been taken to protect the data across its platforms. It has sent out notifications to customers informing them of the data breach and to be wary of phishing tactics including online scams, suspicious links and unsolicited phone calls.
TM has also reported this matter to the relevant authorities (National Cyber Coordination & Command Centre (NC4); Department of Privacy & Data Protection (JPDP); & the Malaysian Communications & Multimedia Commission (MCMC)).
TM assures all its customers that its Unifi services remain fully operational with no impact to its users.
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TM Committed For Success Of TVET Madani
Following the official launch of ‘Portal TVET Madani’ and the exchange of Memorandum of Collaboration with the Government today, TM has reaffirmed its commitment to the success of TVET Madani through its tailored vocational education modules along with RM3.5 million contribution for training facilities and scholarship. TM is presently in the final stage of discussions with several TVET institutions to form partnerships that will help transform these institutions into industry-ready technical development centres, towards enhancing the employability of their graduates. This will be achieved through the introduction of industry-relevant modules on fibre networks and digital skillsets, the certification of trainers aligning to industry standards, as well as examinations for student certification. The company plans to develop highly qualified and experienced instructors among its partner institutions to provide expert guidance, especially for B40 students, throughout their vocational journey, and to offer mentorship and support to help them succeed. TM also plans to equip its partner institutions with access to requisite facilities, relevant modern equipment and technology that will provide students with hands-on learning experience that prepares them for real-world fibre network and digital work. TM shall invest RM2.5 million to upgrade the facilities and equipment to selected TVET institutions and a further RM1 million in scholarships for students from the B40 group. As a start, this will facilitate employment opportunities for close to 400 graduates per year to work within its business eco-system. “TM is pleased to announce its commitment to the Government’s TVET Madani initiative through a comprehensive programme that will address the entire value chain. With our strong focus on skills development and industry-relevant training, TM is determined to transform lives and bridge the gap between education and employment for a digitally skilled future workforce,” said Datuk Imri Mokhtar, Group Chief Executive Officer of TM. “Across TM’s eco-system, we have over 430 fibre contractor partners, 880 vendors and over 90 TM 5G Sphere technology partners that will provide graduates close to 400 skilled job openings in the near future. “Vocational education will continue to play a crucial role in nurturing a skilled workforce and driving Malaysia’s digital economic growth. By equipping young Malaysians with the practical knowledge and skills needed in our telco and technology sector, we aim to empower the next generation of skilled talents to pursue meaningful careers and contribute to the development of communities and the nation,” he concluded.
TM-Fiberhome launch innovation lab, emphasising value creation and human capital development
CYBERJAYA, 17 November 2023 - TM, Malaysia’s leading converged telco and technology company, and FiberHome Telecommunication Technologies Co., Ltd. (FiberHome), a global networking and telecommunication equipment provider based in China, have launched their innovation lab under the latest joint strategic partnership programme. The collaboration extends across Research & Innovation, Co-creation & Commercialisation, and Human Capital development. Today marks a significant milestone with the establishment of the TMDA-FiberHome Innovation Lab, which aims to capitalise on the capabilities of both organisations. The lab will serve as a hub for advanced research opportunities, product showcases and the latest technology demonstrations, providing a valuable reference and benchmark for industry advancements. The launching ceremony was officiated by Dato’ Zainal Abidin Putih, Chairman of TM and Mr. Lu Guoqing, Chairman of China Information and Communication Technologies Group Corporation (CICT), FiberHome’s parent company. Commenting on the collaboration, Dato’ Zainal Abidin said, “In enhancing the effectiveness of our digitalisation efforts, I am pleased to share that this partnership will include cross-border knowledge exchange encompassing talent best practices, competency frameworks, as well as technical training and certifications for our workforce and the local industry.” While Mr. Lu Guoqing expressed, “FiberHome is proud to align with TM in this collective journey facilitated by the TM Digital Academy platform. The inauguration of the innovation lab marks a promising beginning, and we are optimistic about the success of this collaboration. We look forward to further synergies and fruitful achievements in our ongoing partnership with TM." The strategic partnership programme between TM and FiberHome began in 2015 through the signing of a Memorandum of Understanding, subsequently renewed in 2021. Its collaboration with Multimedia University (MMU) resulted in the establishment of the Industry Talents Development Programme called iCadet, providing scholarship opportunities under Yayasan Universiti Multimedia (YUM) and local development via transfer of technology with Bumiputera vendors. Building upon this initiative and in alignment with TM’s transformation journey into a human-centred TechCo, the collaboration now seeks to further enhance TM's digital talent ecosystem. This includes best practices in talent competency, the development of professional competency framework, technical training and certifications for digital transformation, and cross-border knowledge sharing on new technologies.
TM wins Asia’s Best Employer Brand Awards 2021 again
The 2nd consecutive win further boosts TM’s outstanding professionalism in human capital amongst companies in Asia Telekom Malaysia Berhad (TM) was recently accorded Asia’s Best Employer Brand Awards at the World HRD Congress 2021. Organised by the Employer Branding Institute, World HRD Congress and Star of the Industry Group, Asia’s Best Employer Brands Awards recognises efforts of organisations in the Asian region that have demonstrated excellent employer branding through effective talent strategies, talent development and talent innovation. The event hosted Human Resource (HR) leaders and professionals from the Asian region to discuss and recognise HR best practices. Sarinah Abu Bakar, Chief Human Capital Officer, TM in expressing her gratitude for the achievement, said: “This award is a testament of our commitment and efforts in doing things that matter the most and have a direct impact on our businesses and employees - human capital development. We are fully aware that Human Resources are a strategic pillar in driving business results. As part of the ‘New TM’ transformation, we recently introduced a new performance culture to reshape our workforce into a stronger execution engine that performs and transforms with agility. We continue to focus on future-proofing our organisation, invest in future-ready skills for new growth areas that will shift our business performance to the next level. This is in line with our continuous commitment towards upskilling and reskilling our workforce with digital competencies to accelerate Digital Malaysia. So this award is a tribute to our over 22,000 employees whose dedication has made TM one of Asia’s best employers.” Additionally, in this seemingly challenging situation amidst the COVID-19 pandemic, TM has also implemented policies and initiatives for the safety and health of its workforce including digital applications such as the COVID-19@TM app, and digital tools to enable the workforce to remain resilient and productive in delivering connectivity services to our customers and the nation so Malaysians can stay connected and stay productive. For more info on the award and the list of winners, visit www.employerbrandingawards.com.
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