12 Jul 2023
TM Addresses Unifi Customers’ Data Breach
TM confirmed recently of a data breach involving historical Unifi customers’ personal information that includes name, national identification/passport number, and contact details. No financial information was impacted.
The company confirms that the breach has been contained and proactive steps have been taken to protect the data across its platforms. It has sent out notifications to customers informing them of the data breach and to be wary of phishing tactics including online scams, suspicious links and unsolicited phone calls.
TM has also reported this matter to the relevant authorities (National Cyber Coordination & Command Centre (NC4); Department of Privacy & Data Protection (JPDP); & the Malaysian Communications & Multimedia Commission (MCMC)).
TM assures all its customers that its Unifi services remain fully operational with no impact to its users.
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Yayasan TM in collaboration with CENDANA transforms Muzium Telekom into engaging public digital arts space as part of art in the city's inaugural KLWKND
Through the marriage of technology and arts, Yayasan TM (YTM) continues its ongoing mission to preserve and celebrate the nation's arts, culture and heritage by transforming Muzium Telekom into an engaging public digital arts space, thanks to a ground-breaking collaboration with the Cultural Economy Development Agency (CENDANA). The collaboration is in support of the agency's Art In The City Programme, via its inaugural KLWKND event. KLWKND is a series of exciting events happening from 25 to 28 November 2021 created to make arts and culture accessible to all walks of life. KLWKND is set to transform downtown KL into a vibrant, truly immersive hub for creativity, arts and culture with various activities planned, all throughout the four (4) day programme including dance, music, opera, fashion, architecture, food, visual arts, design, creative products, traditional crafts, literature, history and more. In amongst the activities, YTM is honoured to be part of KLWKND placing Muzium Telekom as the centrepiece where art meets technology. The 93-year old heritage building will be transformed as SITULAH, a public digital arts showcase. Since 1994, the museum has been showcasing the history and evolution of telecommunications in Malaysia. Befitting the times, YTM aims to reinvigorate this beautiful historic building as an engaging hub that connect the dots across the many facets within the TM Group, showcasing talents from Multimedia University (MMU) students, alumni and faculty in digital, creative and cinematic arts as well as TM's heritage and innovation in telecommunications. True to its collaborative spirit, YTM is working with CENDANA together with Joe Sidek Productions and other esteemed figures in the arts community including gifted visual and performing artists; whilst supporting local Food & Beverage businesses during the festival period and beyond. Muzium Telekom as SITULAH at KLWKND carries the exhibition theme of Traverse – Motions Through Time, a showcase of art and technology traversing without borders across time, mediums and cultures, in a vibrant interdependent ecosystem. As the visitors move through the museum, the artworks will guide them through an exploration into the past, present and future. Addressing the transformation of telecommunication institutions (TM Group, Muzium Telekom and MMU) in the age of digital evolution, contained within four (4) chapters: ENTER, INTER(IN)VENTION, RETROSPECT, and EXPERIENCE. 'Traverse' asks the visitors - how do these historical shifts in the mediation of our perception reflect our beliefs in the function of these institutes in our media society. At 'Traverse – Motions Through Time' while the artists are embracing the new form of art-making, expressing their ideas in a novel and ingenious ways, YTM take the opportunity to inform the public of the emerging creative practices by encouraging public participation, reflection and immersive engagement with the new content produced by MMU students, faculty and alumni. Besides digital and creative arts, TM R&D and TM ONE also showcase their latest technology and innovations. Today, the exhibition hosted a VVIP walkabout, graced by YB Datuk Zahidi Zainul Abidin, Deputy Minister of Communications and Multimedia, accompanied by Dato' Ir. Dr. Abdul Rahim Haji Daud, YTM Board of Trustees Member; Izlyn Ramli, Director of YTM; Dr. Sharlene Thiagarajah, Chief Executive Officer of TM Research & Development (TM R&D); Ainol Shaharina Sahar, Chief Executive Officer of Menara KL; Nor Azmi Mat Said, Chairman of MyCreative Ventures; Junady Nawawi, Group Chief Executive Officer of MyCreative Ventures; Izan Satrina Mohd Sallehuddin, Chief Executive Officer of CENDANA; and Joe Sidek, Director of KLWKND Festival. Holding on to the noble principle that no one gets left behind in this digital age, YTM is exhibiting the extraordinary visual talents of gifted artists in Malaysia for a charity sale during the event. Also taking part are visual artists from Persatuan Pelukis Negeri Perak who will be showcasing the Gutta Percha Trail Exhibition, the history of how a tree native to Malaysia played a crucial part in making the global submarine and telegraph network possible. With the exciting emergence of vast markets for non-fungible tokens (NFTs), YTM is also collaborating with DETIK, a unique Malaysian NFT project team who is organising the NFT-JAM Challenge where digital artists will meet up in the DETIK created Newsantara metaverse. This challenge aims to increase digital literacy reach so that creative communities can participate in the digital economy and earn potential income from their creative arts. This initiative will have presence in the Traverse exhibition and also feature some of the artwork displayed physically and digitally at Muzium Telekom. Commenting on the collaboration, Izlyn said, "As a purpose driven social impact foundation, YTM is committed to the Group's aspiration of enabling a Digital Malaysia via our three pillars of Education, Community and Nation-Building as well as Tourism, Culture and Heritage. The third pillar is dedicated to the sustainable development of Malaysian arts, culture and creative ventures. It is a necessary part for the preservation and celebration of our nation's heritage but also a key foundation to building our future. Creativity and innovation are not just confined to a certain sector; they are applicable across all aspects as well as being a key life skills. This must be nurtured and supported by all stakeholders for the betterment of society." "Malaysia has a wealth of talent, creativity and innovation but it needs that due attention and support to grow further and make an even greater mark in the world. How corporates can support the overall ecosystem should be considered from a strategic view – how they can enhance the scene with the core competencies they have so that the local arts industry creates greater impact and sustainability. YTM's role is in connecting the dots between the youth, talent and creativity to skills development, digital opportunities and collaborative partners; focusing on expanding traditional content and goods to digital platforms and solutions," she added. Meanwhile, as the main organiser, Izan Satrina said, "KLWKND is an integral part of Art In The City key to reach out, restart, revive and rebuild the economy for the arts and culture sector. To successfully implement such efforts, collaboration at all levels amongst the private and public sectors is needed to ensure involvement and ownership of the programme. Therefore, we are proud to partner with YTM and Joe Sidek Productions to build a greater impact for the sector and wrap up the year with a bang. Part of the arts includes us reflecting our history. The exhibition 'Traverse – Motions Through Time' complements this journey." YTM and its partners invite all to come and experience this exciting and immersive digital arts and innovations exhibition, Traverse – Motions Through Time from 25 – 28 November 2021 (10.00 am – 10.00 pm) as part of CENDANA's Art in The City inaugural KLWKND programme. There will also be cool prizes to be won from a special gamification competition feature of the exhibition journey!
Statement on discontinuation of new registration for unifi LITE and Business Broadband
As we embrace the digital lifestyle, we can expect an increase in consumer demand for faster connectivity. To satisfy this need, Telekom Malaysia Berhad (TM) through unifi continues to drive digital connectivity through the accelerated expansion of fibre network nationwide. This is also in support of the Jalinan Digital Negara (JENDELA) action plan to deliver enhanced connectivity experience to all Malaysians. Towards this end, as well as in answering the Malaysian Communications and Multimedia Commission (MCMC)'s call for the provision of high-speed broadband services, unifi has discontinued new registrations for its copper-based broadband services, namely unifi Lite (Streamyx) and Business Broadband. We wish to inform that all our existing unifi Lite and Business Broadband customers will be migrated to the fibre-based unifi service in phases, expected to be completed by 2025. We will reach out to these customers via emails, letters, calls and SMSes, to ensure a seamless migration experience. Until then, all existing unifi Lite and Business Broadband customers will still enjoy their broadband service as is, with no disruption. Should these customers be interested to upgrade their subscription to any of the fibre-based unifi packages that provide more value for their money before the migration exercise, they can reach out to us via 100, Live Chat at unifi.com.my, the myunifi app, or just visit any nearest TMpoint.
FAM - TM Jalin Semula Kerjasama Strategik Sebagai Rakan Rasmi Teknologi
Persatuan Bolasepak Malaysia (FAM) meneruskan jalinan kerjasama dengan Telekom Malaysia Berhad (TM) di mana syarikat telekomunikasi terkemuka negara itu menjadi Rakan Rasmi Teknologi bagi FAM dan pasukan kebangsaan, Harimau Malaya untuk tempoh setahun bermula Jun 2023 ini. Perjanjian itu juga menjadi bukti komitmen tinggi TM terhadap pembangunan sukan bola sepak negara di mana syarikat tersebut telah terlibat secara langsung dalam industri bola sepak tempatan sepanjang dua dekad yang lalu. Menurut Presiden FAM, Datuk Haji Hamidin Haji Mohd Amin, kerjasama yang kembali terjalin bersama TM selepas kali terakhir berkolaborasi pada tahun 2020 membuktikan hubungan baik FAM bersama syarikat telekomunikasi itu sentiasa dipelihara. “Sudah pasti FAM berasa gembira dan berbesar hati dengan jalinan semula kerjasama bersama TM yang tentunya akan membawa manfaat besar kepada perancangan dan pembangunan skuad bola sepak kebangsaan. “Saya optimis bahawa hubungan strategik antara FAM dan TM ini dapat mencapai hasil penajaan yang menggalakkan selain memberi peluang TM membawakan produk mereka untuk dinikmati oleh jutaan peminat bola sepak di negara ini melalui pelbagai program promosi yang akan kita aktifkan dalam masa terdekat. “Mewakili seluruh warga kerja FAM, saya ingin menzahirkan setinggi-tinggi penghargaan kepada TM dan berharap menerusi kerjasama ini, arena bola sepak negara akan bergerak ke arah kecemerlangan,” kata Datuk Haji Hamidin. Majlis menandatangani perjanjian antara FAM dan TM itu telah berlangsung di Wisma FAM, Kelana Jaya petang tadi di mana FAM diwakili oleh Setiausaha Agung FAM, En Noor Azman Hj Rahman sementara TM telah diwakili oleh Naib Presiden, Jenama dan Pemasaran, En Andrew Pinto. Majlis tersebut telah disaksikan oleh Datuk Haji Hamidin bersama-sama Puan Shanti Jusnita Johari, Ketua Pegawai Pemasaran, TM. Turut hadir adalah kedua-dua Timbalan Presiden FAM, Datuk Wira Mohd Yusoff Mahadi dan Dato’ S. Sivasundaram, barisan ahli Jawatankuasa Eksekutif FAM, serta barisan pengurusan kanan Kumpulan TM. Sementara itu, Puan Shanti turut menzahirkan penghargaan kepada pihak FAM atas kolaborasi ini yang membolehkan TM meneruskan peranannya dalam memajukan sukan bola sepak sebagai sukan nombor satu negara yang mempunyai jutaan peminat tanpa mengira bangsa, umur dan latar belakang. “TM menerajui evolusi teknologi telekomunikasi negara sejak sekian lama ke arah membina Digital Malaysia menerusi teknologi yang memperkasa komuniti, perniagaan dan Kerajaan. Kini, TM telah menjalani transformasi ke arah menjadi sebuah Syarikat Teknologi Berteraskan Insan, ataupun, a Human-Centred Technology Company. Peralihan ini akan turut diterapkan dalam jalinan kerjasama antara TM dan FAM ini, dengan membawakan pengalaman baharu kepada para penyokong pasukan kebangsaan melalui teknologi digital serta perkhidmatan komunikasi dan kandungan,” kata beliau. “Kami amat berbesar hati dapat memberikan sokongan kepada sukan bola sepak kerana ianya mampu menyatukan rakyat Malaysia di bawah satu bendera. Diharapkan kolaborasi ini dapat mencetuskan minat dan sokongan yang lebih jitu daripada para peminat, seterusnya memberi suntikan semangat untuk pasukan bola sepak kebangsaan. Semoga kerjasama antara kedua-dua pihak bakal mengangkat martabat sukan bola sepak kita dan mengharumkan nama Malaysia di peringkat antarabangsa,” akhiri Puan Shanti.
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